Try the demo — add records and move them between stages, no signup.
Open the demo →We put an end to spreadsheets and take your business digital. Quotes, diagnostics, installations, warranties and maintenance plans in one place.
Plumbing · HVAC · electrical — the first of 9 industries on the platform
Where the money leaks
Three Excel-and-messenger habits that cost real money — and how one job record ends them.
The quote is never written down — the final invoice doesn't match what was promised, and it ends in a dispute with the customer.
With ABI CRM — The quote is saved on the job the moment it's sent — the invoice is generated from it, not from memory.
Parts bought on site are rarely logged against the job — so the real profit on every job stays invisible.
With ABI CRM — Every part is added to the job from the technician's phone — per-job profit is visible the same day.
A customer rings about a leak — nobody can quickly find what was installed, when, or on what terms. Back to digging through paper folders.
With ABI CRM — Customer, unit, date and warranty live in one record — you find it in seconds while the customer is still on the line.
How it works
Start with sample data, then import your spreadsheet and review your first job.
From Telegram, a phone call or the web form. The dispatcher — or the AI agent — logs it in seconds, with address, unit and priority.
Quote, materials, installation, photos and invoice live in a single record. The technician sees all of it from their phone on site.
Payment, warranty and annual-maintenance reminders go out on their own — to you and to the customer.
Industries
Every template is built for its own trade — not the same CRM with a different label.
Core template available
Customer → request → job → follow-up task
For installation and service businesses. Separate visits, equipment and maintenance agreements are planned extensions.
Demo · no signup
Add a sample enquiry, move it to the next stage and watch the counts update. Click a work order for details.
Sample data in this section only. Add a record and change its stage. Nothing is sent or saved after a page reload.
Records in demo: 6 · Added by you: 0
The financial figures, comparisons and automations below are illustrative and do not recalculate from demo changes.
Open requests with no quote
>3 days with no quote sent
last month: 4
Quote → accepted rate
last 30 days
last month: 54%
Overdue payments
2 invoices >30 days
last month: €610
Expiring certificates
Ивайло Д. — 12 days
last month: 3
Annual service coming up — the CRM has already built the list for you
Make it yours
Choose a palette you enjoy working in. In the CRM, each person can save their own choice without changing the company colours.
Message the CRM the way you'd message a dispatcher — in the web chat or straight from Telegram while you're on site. The agent logs requests, schedules technicians, sends quotes and keeps track of which customer is due a call.
The conversation below is a simulation and saves or sends nothing. In the CRM, access depends on permissions and enabled capabilities. External sends require specific approval; arbitrary new integrations are not created automatically.
Telegram · ABI CRM assistant
Log a new request from Иван Петров for an air conditioner installation at бул. Витоша 45, he said it's urgent
Done. I created request #235 in the “New request” stage, priority “urgent”. No phone number was provided. You can add it to the contact.
Which customers do I need to call this week about their annual service?
3 customers: Петър Александров (LG 9000 BTU, in 6 days), София Тех Парк ЕООД (6 air conditioners, in 9 days), Йорданка Вълчева (water heater, in 13 days).
Pricing
Two ready-made packages, and a third you assemble yourself.
VAT included
IncludesWho it's for: For one person moving off Excel.
VAT included
IncludesWho it's for: For teams of up to 5 managing shared customers, tasks and work.
Build it yourself
VAT included
IncludesWho it's for: For anyone who wants to pay for exactly what they use.
14 days free. Cancel anytime.
THE COMPLETE PICTURE
Exactly what you get at each level.
| What's includedChoose for the way you work. | Solo€39 /month | Business€79 /month | Customfrom €25 /month |
|---|---|---|---|
| Everyday work | |||
| Users | 1 | up to 5 | as many as you pick · +€9/mo. per extra user |
| CRM module | core | full installation-jobs module | core + the modules you pick |
| Quotes and invoices | included | included | with the Email module |
| Company-ID autofill | included | included | included |
| Analytics dashboard | included | included | optional · +€10/mo. |
| Profit reports | included | included | optional · +€9/mo. |
| AI & automation | |||
| Automations | not included | included | optional · +€12/mo. |
| Telegram notifications | not included | not included | with the AI assistant |
| AI agent (chat and Telegram) | not included | not included | optional · +€45/mo. |
| Setup & support | |||
| Supported enquiry-form connection | included | included | included |
| Support | standard | standard | standard |
| Free trial | 14 days | 14 days | 14 days |
Solo and Business are ready-made packages. Custom you assemble yourself — you pay only for the modules you pick.
Contact
Write to us — we reply the same working day.
